Interview Skills Course
For an interview skills course to be effective, there are five elements that need to be present:
- The course must appeal to all learning styles. Underpinning research and psychology should support the techniques being trained. There needs to be the opportunity to reflect on the skills and techniques. The learners need practise, feedback and then more practise. The course needs to relate to the real world.
- Relevance to the organisation’s processes, documentation and procedures.
- The practise of the skills and techniques should be as real as possible.
- We assess each learner against an agreed level of competency.
- Well researched and relevant content.
A Suggested Course Outline
The focus for the Interview Skills course needs to be everyone who is going to carry out a recruitment interview or a selection interview. Interviewing is so open to unconscious bias that it is only fair for all recruiters to receive the full training.
Suggested Course Objectives
By the end of the course, you will be able to:
- Produce a person specification which matches task and culture
- Design behavioural interviewing questions
- Use critical incident questioning
- Effectively use the behavioural interviewing techniques to get evidence of a candidate’s past behaviour in a situation
- Use an assessment process which provides objective, unbiased results.
Interview Skills Course Film Scenarios
Many learners need to see skills and techniques in action before they try them out for themselves. We use our own professional film scenarios which we scripted and created to illustrate different aspects of this skill set.
We will build each Interview Skills course around these filmed interview scenarios so that you can learn the skills of interviewing by watching how it is done before you practise.
The course also needs to provide real interview practise. Role play just doesn’t work when learning how to develop your interview skills.
Watch a sample from one of the film scenarios:
You can view clips from our other videos here:
Interview Skills Course – Practise and Feedback
It is a good idea for you to run practise interviews in interview rooms. We can film each interview so that you can provide feedback after the interview as finished.
We find each learner will benefit from carrying out at least two practise interviews. The greatest learning of the course will happen during the feedback session after the first practise interview.
Behavioural Interviewing Skills – Resources
What is behavioural interviewing?
Find out what behavioural interviewing is and how the questioning process works.
Behavioural Interviewing Training
We can tailor a behavioural interviewing course for you to fit your internal processes and documentation.
Find out more about how this works.
Accredited Training
We can accredit any of the training we provide for you. An accredited course will show that we have trained your people to an agreed standard. Participants will receive a certificate produced by the Institute of Training and Occupational Learning.
Behavioural Interviewing Accreditation Case Study
An example of how we created accredited training for Gloucestershire Constabulary.
Assessor Skills
A very effective way to identify the right people for the job is to design and run an Assessment Centre.
Learn the skills you need to create and run effective assessment processes with this in-company tailored programme.
Behavioural Interviewing Skills – Online Courses
Online learning for the recruiter and also candidates who want to be well prepared for their interview.
Ready Made Interview Courses
Run Recruitment Interview Techniques and Job Interview Skills courses yourself with our well-known ready made courses in a box.
Each ready made course comes with all your facilitator notes, handouts and activities plus a full set of video scenarios.
