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Client Area

Facilitation Skills



	Name: Telephone: E-mail: Nature of Enquiry:

Achieving successful outcomes through the effective facilitations of groups is vital in today’s business world. People form groups to solve a problem, gain consensus to a particular course of action or to mediate in conflicts or disputes. This course will enable participants to design a process that will ensure a successful outcome and to gain the commitment of all those involved.

By the end of the course delegates will be able to:

	Describe the role of a facilitator
	Apply facilitation skills for optimum results
	Confront and overcome difficult situations
	Evaluate the outcomes of the facilitation process

Day 1 :

What is a facilitator? - Group discussion

The facilitation model - Activity: facilitating a given task

The twelve tasks of facilitation - Discussion on applications of the skill

Understanding individual behaviour - A personality profile to enable delegates to apply a method of understanding communication

Understanding group behaviour - A session reviewing the day and the stages of this group’s formation

Day 2:

Communication (continued) - Activity reviewing and developing on yesterday’s work

Tools and techniques of the facilitator

Managing conflict in groups - Tools and techniques of dealing with difficult situations

Activity: facilitating a given task

Evaluating the outcome of facilitation

Questions and summary

We offer training in the following areas. For more information about any of these areas please click on the links below:

	Appraisal Skills (for Appraisers and Appraisees)
	Assertiveness Skills / Handling Difficult People
	Coaching Skills / Coaching & Developing People
	Facilitation Skills
	Innovative Problem Solving / The Creative Manager
	Interviewee Skills
	Leadership Skills
	Listening & Questioning Skills
	Management Development Programmes
	Modular Management Programmes – team leader to Director level
	Managing Meetings / Running and Chairing Meetings
	Minute Taking Skills
	Negotiating Skills
	Presentation Skills
	Selection Interviewing Skills – competency based interviewing / Recruitment and Selection
	Supervisory Skills
	Team Building
	Thriving Under Pressure – Stress Management
	Time Management
	Train the Trainer

[ Train the Trainer Course ] [ Recruitment & Selection Interviewing ] [ Performance Appraisal Training ] [ Management Development Courses ] [ Personal Development Courses ] [ Enquire About an in-Company Bespoke Training Course ]

For more information about our tailored training courses
call 01604 810 801 or click here to contact us.


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Facilitation Skills