Behavioural Interviewing Accreditation Case Study
Gloucestershire Constabulary were looking for behavioural interviewing training for police and staff across the whole organisation. Their objective was to ensure that all selection interviews, both internal and external, would conform to current best practice techniques.
They also wanted to provide Job Interview Skills training for internal people who would be applying for jobs and promotions.
Behavioural Interviewing Training Outline
The training outline agreed with Gloucestershire Constabulary was a package consisting of:
- A one day Interviewee training course
- A one day Interviewer training course
- A one day of interviewing practise for both groups
Internal interviewees should all be given the same opportunities in how they perform during a behavioural interviewing selection process.
Gloucestershire Constabulary people are all trained in how to answer behavioural questions and to give clear examples of behaviour from their recent past.
They are trained to respond to the same techniques which are being trained to their interviewers.
The training is based around a set of video scenarios produced by The Development Company Limited to show examples of how to respond to questions when in a behavioural interviewing situation.
Interviewers are trained in how to prepare suitable questions for the candidates and how to ask probing questions to get to the behavioural evidence.
The training is based around a set of video scenarios produced by The Development Company Limited to show examples of how to ask questions when in a behavioural interviewing situation and also how to probe to get to the best quality evidence.
Behavioural Interviewing Practise
On the third day of training both the interviewers and the interviewees are brought together for a day of practise interviews. Interviews are filmed so feedback can be given.
The film of the final interview of the day for each interviewer is taken away for final assessment so that successful interviewers can be awarded an accreditation certificate by the Institute of Training and Occupational Learning. This shows that they have performed at the agreed standard.
Behavioural Interviewing Accreditation
Gloucestershire Constabulary are showing that they take the interviewing and selection process very seriously. They are requiring all interviewers to reach the required standard before they can carry out interviews and make decisions which will affect the careers of their people and will also affect the effectiveness of the constabulary.
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We can accredit any of the training we provide for you.
This will show that your people have been trained to an agreed standard.
Each course certificate is produced by the Institute of Training and Occupational Learning.
A Typical Course
This will give you an idea of the in-house course content which we will tailor to your requirements.
What behavioural Interviewing is and how the questioning process works.
Behavioural Interviewing Training
We can tailor a course for you to fit your internal processes and documentation.
Find out more about how this works.
A very effective way of identifying the right people for the job is to design and run an Assessment Centre.
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