We understand that the role of PA/Secretary is an interesting and challenging one. That’s why when we design PA/Secretary training events, you will find they will be able to use practical and leading edge tools.
Case Study – AVON Cosmetics
Avon Cosmetics is a world class brand and such a brand requires PAs of excellence. In 2009 Claire Lovitt started the Avon PA forum where PAs can meet on a quarterly basis to share best practice. Twenty five PAs from across the Avon business attended a one-day development event and The Development Company was the chosen provider.
The PA’s selected a fast paced, fun event in which four subject areas were chosen:
- Communication styles
- Work/Life balance
- Managing Stress
“I would like to thank you once again for a fantastic day. All of the Assistants very much enjoyed the event, I am receiving constant feedback! I would very much like to have this as an annual event with The Development Company.”
Claire Lovitt, Executive Assistant, Avon Cosmetics
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Below are some of the topics we have covered in seminars to PA & Secretarial staff.
Click on the link to view the outline.
- Managing your Manager
- Tough Love – Managing your Boss’s interruptions
- Maximise your Networking
- How to be an Excellent Communicator
- Committing to a work/life balance
- How to manage stress
- 60 Minutes Minute Taking Tips
- Working effectively with others using the Transactional Analysis model of personality
- Managing Time & Workload
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