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Terms & Conditions – Elearning

These terms and conditions apply to anyone or any organisation purchasing any licence to view any of the elearning titles provided by The Development Company Limited.

1. Definitions

1a. Activation Code: The code issued to a Licensee which is used to register to go through a specific elearning course title.

1b. Customer: The individual or organisation that purchases a licence.

1c. Licence: A single access permission to go through a specific elearning course title

1d. Licensee: The individual who has obtained a licence to go through a specific elearning course title.

1e. Student: A person who has activated a licence and is going through one of the elearning course titles.

1f. Website:

2. Licences

2a. A licence or licences can be purchased via our website or directly from The Development Company Limited by phone or email.

2b. Payment must be made by credit card, debit card or BACS transfer.

2c. At the point when the credit/debit card is authorised or when the BACS payment is showing in The Development Company Limited bank account, an activation code will be sent by email to the licensee.

2d. The licensee will activate their licence by entering the activation code into the portal of the elearning system. It is this action which will start the licence period running.

2e. The licence will remain usable for the specified number of months purchased from the moment the activation code is entered to the portal.

2f. The activation code will remain usable for a 12 month period following the date the code was issued to the licensee.

2g. An activation code is non-transferable once activated. Once the elearning course is commenced, the elearning programme records all activities and interactions for the individual going through the course.

3. Copyright

3a. Copyright of the elearning courses, all content, activities, handouts and supporting materials will remain with The Development Company Limited or other specific copyright holders where stated.

3b. At no time will any copyright pass to any licensee or student.

3c. Copies of handouts are provided for an individual student as part of achieving their learning goals through the learning title. They may download and print these handouts for their own study in connection with the specific title they are attached to only.

3d. Handouts, activities and any other part of any elearning course may not be reproduced by any means whatsoever other than as stated in 3c.

3e. Any requirement by any party to reproduce more than one copy of any of the downloadable materials provided must be agreed in advance with The Development Company Limited in writing.

4. Prices

4a. Prices for licences will be quoted on in the website shop.

4b. Prices are quoted excluding VAT which will be added at the checkout.

4c. Licence prices are quoted for a specifically stated period of use. For other periods required contact The Development Company Limited directly for a quote.

4d. For bulk purchases of licences contact The Development Company Limited directly for bulk purchase rates.

4e. Any changes made to licence fees quoted on the website will not affect licences already purchased.

4f. If a licensee or student needs a licence period extending they will need to purchase a new licence at the prevailing fee at the time of the new purchase.

5. Contract

5a. After making a purchase on the website the customer will received an email confirming that The Development Company Limited has received the order. This is not an acceptance of the order but receipt of the offer to The Development Company Limited to buy a licence. The contract between The Development Company Limited and the customer will only be formed when the customer is sent the activation code by email.

5b. The contract will only relate to the specific title licence purchased by the customer.

5c. The customer will have the right to cancel the contract within 14 days of receiving the activation code providing the activation code has not been used to activate the licence.

5d. The cancellation must be in writing by email or letter.

5e. The Development Company Limited will refund any agreed amounts by the same means used by the customer to make the original purchase.

6. General

6a. If the customer fails to comply with any terms of this agreement The Development Company Limited shall be entitled to recover from the customer reasonable costs, expenses and losses incurred by The Development Company Limited as a result of this non-compliance.

6b. The failure of The Development Company to enforce any one or more of the terms of this agreement at any time or for any period shall not be a waiver of such terms or of the right to enforce all terms and conditions of this agreement at any subsequent time.

6c. These terms and conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law.  Any dispute or claim arising out of or in connection with these terms and conditions or their formation (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the courts of England and Wales.

7. Data Protection

7a. The Development Company Limited may submit customer personal data to a credit reference agency for the purposes of credit checking.

7b. The Development Company Limited agrees not to give or sell any customer information to any third party for the purposes of marketing or selling.

7c. The Development Company Limited will only contact the customer from time to time with special offers or information that may be of interest to the customer if the customer has agreed to this under GDPR rules. The customer may instruct The Development Company Limited in writing to cease this contact.