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Train the Trainer Certificate in Psychology for Learning Professionals

Psychology for Trainers

Introduction

This qualification is all about psychology for trainers. The programme will introduce you to the areas of individual psychology and group psychology. This understanding of psychology for trainers will enable you to become more learner driven in your training and move towards facilitating that learning rather than delivering training.

Managing the learning of people in groups requires a focus on group process rather than the subject knowledge. Knowledge can be easily acquired by people. The role of the trainer should be to facilitate the development of the right attitudes within the workplace.

The time between the two modules can be used to implement the learning and gain real practical experience of the application of the psychology for trainers course content.

Successful completion of the programme will result in the award of the Certificate in Psychology for Learning Professionals and membership of the Institute of Training and Occupational Learning (ITOL) at Full Member level.

Who Should Attend?

This programme is not only suitable to provide psychology for trainers.

Managers, team leaders and anyone who manages people in groups can benefit and use the skills to add value to their part of the business.

Key Learning Outcomes

By the end of your psychology for trainers programme, you will be able to:

  • Identify the key benefits of Facilitation
  • Facilitate a given activity to achieve a set of behavioural objectives
  • Facilitate a group discussion to enable the group to reach their own conclusions
  • Manage a group situation using a range of appropriate models and intervention styles
  • Utilise relevant areas of group psychology as part of the facilitation process
  • Develop your understanding of specific models of behaviour to identify how to manage individuals
  • Create and implement a personal development plan

Success Criteria

In order to qualify for the award of a Certificate in Psychology for Learning Professionals you must:

  • Fully attend and complete the whole psychology for trainers programme
  • Maintain a reflective facilitation journal that has been assessed as satisfactory by the Programme Leader
  • Demonstrate a range of facilitation skills during the programme that have been assessed as satisfactory by the Programme Leader. These will include carrying out a facilitated group activity and facilitating a group discussion
  • Carry out a minimum of three live group facilitation activities which will be recorded in your reflective facilitation journal
  • Demonstrate a high level of self-awareness (Emotional Intelligence) and effects of own behaviour on others throughout the programme
  • Complete an assignment relating to the programme. The precise nature of the assignment and the criteria for assessment are to be determined by the group with appropriate guidance by the Programme Leader. Initial assessment and feedback will be undertaken by the group, led by the Programme Leader, with final marking by the Programme Director.

Programme Duration

The programme consists of 2 x 2 day modules with agreed activities between modules and a final assignment.

psychology for trainers 2Psychology for Trainers Module 1 – Group Psychology

Timetable

(Each day runs from 09.15 to 17.00)

Day 1

09.15   Introductions and Course Admin

Activity: What needs to be included at the start of a course and why?

Group to decide how to do this

Identify relevance and uses

Group activity to decide how we initiate this course and to then run the session

This is an experiential activity as the feelings of the group will be processed when looking at Bion later in the day

This process uses some of the skills of facilitation which can be reviewed when defining what facilitation is

Facilitation – Definition

What it is and what it is not

Activity: Run Management Behaviour Cards activity

Activity: Identify and define other interventions

This puts facilitation in context with other intervention methods

The work of Wilfred Bion

Individuals to reflect on their feelings on the course so far

Introduce Bion model

What are the implications for facilitators?

Activity: What interventions are appropriate for each stage?

The group can use their journey at the start of the course to understand the model as they have now lived part of it at start of the day

The Contracting Process

The purpose of the contracting process

Activity: Managing a challenging group using Bion within the contract

Group to identify other processes to help manage the group process

Contracting is a basic tool of facilitation

Bion Summary

Activity: Identify non-facilitation interventions for each stage of group development

What are the pros and cons of each?

Facilitators need to remember that they have other tools they can use

Summary for the Day

Group to identify  key learning points and complete reflective journal

17.00   End of Day 1

Day 2

09.15   The Imago

Definition and examples

Trainers can use an Imago to both analyse a group and to help the group understand the dynamics

Imago Practise

Create an Imago of a group you are part of

Work in pairs to identify how the group could be better

Main group discussion

How can you use the Imago?

This is the practise in using the Imago

Trainer/Group Relationships

Activity in small groups:

Where should the trainer be on the Imago?

What should be the trainer’s relationship with the group?

The relationship balance is an important consideration

Conformity and Obedience

Discuss the pressures within a group

Examples of conformity (Asch)

Show video of Obedience studies in 1961

What are the implications to the group and the trainer?

Part of facilitation is seeing the dynamics of the group and how they are being influenced or manipulated

Optional: Show Challenger Video to give real example of Conformity and Obedience

Managing Conformity and Obedience

How do we manage the group dynamics?

Activity: Introduce and run experiential activity

This is a group exercise which gives each member the opportunity to practise group facilitation techniques

Review of Module 1

A group led review of the 2 days

Completion of reflective journal

17.00   End of Module 1

Homework:      Maintain your reflective facilitation journal

Carry out a group facilitation and write up in your journal

Prepare and bring to Module 2 an initial personal development plan

Psychology for Trainers Modulepsychology for trainers 1 2 – Managing Behaviour

Timetable

(Each day runs from 09.15 to 17.00)

Day 1

09.15   Review of Module 1 and Homework

Group to run review

Introduction to Transactional Analysis

Completion of Transactional Analysis questionnaire

Discussion on behaviour experiences and responses

Explanation of TA model

The basic model of behaviour

  Identifying your Behavioural Strengths

Analysis of each attendees TA profile

Activity: Pairs examine strengths of your profile in a  facilitation environment

Analysis of each attendees profile                 

Using your Strengths to Manage Others’ Behaviour

How behaviour influences behaviour

Your options for responding to people

Activity: Role plays of behaviour and responses

Managing the behaviour of people by choosing your approach and response.

Action Plan

Each attendee action plans how they will implement their learning from today

Completion of reflective journal

Completing the learning cycle

17.00   End of Day 1

Day 2

09.15   Social Styles

Introduction of each style

Activity: Individuals – What are your preferred styles?

Activity: Small groups – How does that impact on your training style?

Activity: Small groups – What will each style look like in your learners?

Activity: Small groups – Identify management techniques for each style

The Social Styles model is a pragmatic model which can be used by  facilitators to understand individuals and then make choices on their own behaviour and interventions

Positive Psychology

Strengths Cards

Activity: Identify your own 5 strongest cards

Refer to your action plan

Activity: How are you going to utilise these strengths in the achievement of your personal action plan?

Activity: Small groups to identify other uses in facilitation for strength cards and Management Behaviour cards from Module 1 and present back in main group by facilitating their ideas

  Implementation of the Learning

Activity: Pairs – Each pair pick a subject from the course and examine how it can best be used in facilitation.

Present findings to the rest of the group.

Action Planning

Discuss experiences within the group

Identify best practice and capture on flipchart

What does group want to action plan out of this module?

Individuals to create their action plans and share with group

Completion of reflective journal

Agreement on assignments and deadline

Each attendee will also need to carry out, and record in their reflective notes, 3 facilitations.

Homework:      Implement your agreed action plan

Carry out 2 more group facilitations and write up in your journal

Complete assignment

Send assignment and reflective journal to Course facilitator

End of Course

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