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Facilitation Skills

Facilitation Skills Course

facilitation skills course

Achieving successful outcomes through the effective facilitation of groups is vital in today’s business world. People form groups to solve a problem, gain consensus to a particular course of action or to mediate in conflicts or disputes. The facilitation skills course will enable participants to design a process that will ensure a successful outcome and to gain the commitment of all those involved.

By the end of the course you will be able to:

  • Describe the role of a facilitator
  • Apply facilitation skills for optimum results
  • Confront and overcome difficult situations
  • Evaluate the outcomes of the facilitation process

Day 1 :

  • What is a facilitator? – Group discussion 
  • The facilitation model – Activity: facilitating a given task 
  • The twelve tasks of facilitation – Discussion on applications of the skill 
  • Understanding individual behaviour  A personality profile to enable delegates to apply a method of understanding communication
    • Understanding group behaviour – A session reviewing the day and the stages of this group’s formation

Day 2:

  • Communication (continued) – Activity reviewing and developing on yesterday’s work
  • Tools and techniques of the facilitator 
  • Managing conflict in groups – Tools and techniques of dealing with difficult situations
  • Activity: facilitating a given task
  • Evaluating the outcome of facilitation
  • Questions and summary

We offer training in the following areas. For more information about any of these areas please click on the links below:

train the trainer
management development training
recruitment interviewing
personal development courses
performance appraisal training
contact us facilitation skills course

For more information about our tailored training courses call 01933 227 695 or click here to contact us