Managing Behaviour in Groups

Part of the job of a trainer is to read, understand and manage the dynamics taking place within the group. This understanding needs to start at the beginning of the course when individuals can be nervous and apprehensive. The right choice of icebreaker is essential to enable the trainer to move the group to the most appropriate position to suit the culture of the group and the learning needs. Following this the trainer needs to read the mood of the group and sub-groups within it, so that they can respond accordingly.

The trainer also must be aware of their own influence on the group and manage it carefully.

This is an experientially based workshop, using the dynamics and culture of the group being trained to develop each participant’s awareness. A variety of models are introduced and each individual will have an opportunity to observe and manage specific situations.

Who should attend?

Trainers, Managers, Facilitators, Educators, HRD Professionals and anyone involved in the training of people in an office, retail, distribution or service environment.

Typically, you will learn how to:

	Identify key influencers of the group
	Manage the development of the group to create a particular environment
	Develop self-awareness about your influence as a trainer in a group situation
	Spot “games” and stop them progressing
	Gain confidence in group situations
	Learn how to influence difficult people to ensure positive gains for all

A typical course

• A Typical Train the Trainer Course

Courses

• Train the Trainer Qualifications
• Training Design
• Training Evaluation
• Making Training Fun
• Training Psychology
• One-to-One Training
• Developing a Strategic and Operational Training Strategy
• A Trainers Toolbox For Handling Difficult Delegates
• Managing Behaviour In Groups
• Training Delivery
• Training Administration course
• Transactional Analysis course for Trainers
• Training Needs Analysis

Free resources

• Hints & Tips on Designing a Training Session

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For  more information about our tailored training courses
call 01604 810 801 or click here to contact us