Facilitation Skills
Management Development Workshop
12 Oct 2010 to 13 Oct 2010
Time Management Training
14 Sep 2010
Handling Difficult People/Assertiveness Skills
15 Sep 2010
Minute Taking
16 Sep 2010
Foundation Certificate in Staff Development
7 Sep 2010 to 8 Sep 2010
Certificate in Training and Occupational Learning
2 Nov 2010 to 3 Nov 2010
Presentation Skills
17 Sep 2010
Achieving successful outcomes through the effective facilitations of groups is vital in today’s business world. People form groups to solve a problem, gain consensus to a particular course of action or to mediate in conflicts or disputes. This course will enable participants to design a process that will ensure a successful outcome and to gain the commitment of all those involved.
By the end of the course delegates will be able to:
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Describe the role of a facilitator |
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Apply facilitation skills for optimum results |
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Confront and overcome difficult situations |
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Evaluate the outcomes of the facilitation process |
Day 1 :
| What is a facilitator? – Group discussion
The facilitation model – Activity: facilitating a given task The twelve tasks of facilitation – Discussion on applications of the skill Understanding individual behaviour – A personality profile to enable delegates to apply a method of understanding communication Understanding group behaviour – A session reviewing the day and the stages of this group’s formation |
Day 2:
| Communication (continued) – Activity reviewing and developing on yesterday’s work
Tools and techniques of the facilitator Managing conflict in groups – Tools and techniques of dealing with difficult situations Activity: facilitating a given task Evaluating the outcome of facilitation Questions and summary |
We offer training in the following areas. For more information about any of these areas please click on the links below:
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[ Train the Trainer Course ] [ Recruitment & Selection Interviewing ] [ Performance Appraisal Training ] [ Management Development Courses ] [ Personal Development Courses ] [ Enquire About an in-Company Bespoke Training Course ]
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For more information about our tailored training courses
call 01604 810 801 or click here to contact us.
