Facilitation Skills
Management Development Workshop
13 Mar 2012 to 14 Mar 2012
Time Management Training
21 Feb 2012
Handling Difficult People/Assertiveness Skills
22 Feb 2012
Minute Taking Skills
23 Feb 2012
Foundation Certificate in Staff Development
27 Mar 2012 to 28 Mar 2012
Certificate in Training and Development
17 Apr 2012 to 18 Apr 2012
Achieving successful outcomes through the effective facilitations of groups is vital in today’s business world. People form groups to solve a problem, gain consensus to a particular course of action or to mediate in conflicts or disputes. This course will enable participants to design a process that will ensure a successful outcome and to gain the commitment of all those involved.
By the end of the course delegates will be able to:
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Describe the role of a facilitator |
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Apply facilitation skills for optimum results |
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Confront and overcome difficult situations |
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Evaluate the outcomes of the facilitation process |
Day 1 :
| What is a facilitator? – Group discussionThe facilitation model – Activity: facilitating a given task
The twelve tasks of facilitation – Discussion on applications of the skill Understanding individual behaviour – A personality profile to enable delegates to apply a method of understanding communication Understanding group behaviour – A session reviewing the day and the stages of this group’s formation |
Day 2:
| Communication (continued) – Activity reviewing and developing on yesterday’s workTools and techniques of the facilitator
Managing conflict in groups – Tools and techniques of dealing with difficult situations Activity: facilitating a given task Evaluating the outcome of facilitation Questions and summary |
We offer training in the following areas. For more information about any of these areas please click on the links below:
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[ Train the Trainer Course ] [ Recruitment & Selection Interviewing ] [ Performance Appraisal Training ] [ Management Development Courses ] [ Personal Development Courses ] [ Enquire About an in-Company Bespoke Training Course ]
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For more information about our tailored training courses
call 01604 810 801 or click here to contact us.
