Feedback Skills

Performance management is an essential part of any manager’s role and a vital skill in communicating standards of performance, change, praise and constructive criticism is feedback. Effective feedback ensures there is a shared understanding of the level of performance, and how that can continue or be enhanced.

This course looks at the role of feedback in the performance management cycle: participants will develop their confidence in giving feedback via a range of activities and role plays.

Who should attend?

Team Leaders, Supervisors, Managers: anyone who manages staff and would like to refresh their feedback skills.

Typically, you will learn how to:

	Understand the role of feedback in managing the performance of staff
	Develop your feedback skills for application in a variety of situations
	Communicate with people in a positive manner using assertive body language and listening skills
	Communicate with all people in a way which matches the receivers’ preferred communication style
	Go away with an action plan with areas for personal development

A typical course
	A Typical Appraisal Skills Course
	A Typical Performance Review Skills Course
Courses
	Feedback Skills
	Appraisee Skills
	Agreeing Effective Objectives
	Repertory Grid For Job Analysis and Review
	The Psychology of Managing Performance
	Supporting The Performance Management Process

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For more information about our tailored training courses
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