PA & Secretarial

We understand that the role of PA/Secretary is an interesting and challenging one. That’s why when we design PA/Secretary training events, you will find they will be able to use practical and leading edge tools.

Case Study – AVON Cosmetics

Avon Cosmetics is a world class brand and such a brand requires PAs of excellence. In 2009 Claire Lovitt started the Avon PA forum where PAs can meet on a quarterly basis to share best practice. Twenty five PAs from across the Avon business attended a one-day development event and The Development Company was the chosen provider.

The PAs selected a fast paced, fun event in which four subject areas were chosen.

Interruptions

Communication styles

Work/Life balance

Managing Stress

“I would like to thank you once again for a fantastic day. All of the Assistants very much enjoyed the event, I am receiving constant feedback! I would very much like to have this as an annual event with The Development Company.”

Claire Lovitt, Executive Assistant, Avon Cosmetics

Call us today to discuss coaching, seminars, courses and events we can deliver for you – Telephone 01604 810801

Below are some of the topics we have covered in seminars to PA & Secretarial staff. Click on the link to view the outline.

• Managing your Manager
• Tough Love – Managing your Boss’s interruptions
• Maximise your Networking
• How to be an Excellent Communicator
• Committing to a work/life balance
• How to manage stress
• 60 Minutes
• Working effectively with others using the Transactional Analysis model of personality
• Managing Time & Workload

We’ve designed a set of core PA/Secretarial Core Competencies and we can deliver seminars, coaching and courses to develop your staff in all areas.

Top Tips for PA’s:

Download these tips for making life easier:

10 Tips For Working Assertively	7 tips for effective minute taking	10 Tips to Manage Your Boss